Mailing Address |
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Phone or Fax |
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Fig Tree & Co. collects and stores the information you enter while visiting our website or choose to give us in any other way. The information we gather from you allows us to be in touch with you, improve your shopping experience, provide answers to your requests and better our website. We will never sell or share your information with any other company or individual. We collect it solely for the purpose of communicating with you and of enhancing your experience with us. By visiting www.figtreequilts.com, you are accepting the practices described in this privacy policy.
As our website grows and we take advantage of changes to technologies, our policies will continue to change. We hope that you will refer to this page often to stay current with our most up to date privacy policy practices.
Your online credit card transactions are secure with www.figtreequilts.com. We use Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe internet transmission of your personal information. Making a credit card purchase is just as safe on our website as it is by telephone. Please do not send credit card information to us via email as email communications are not encrypted.
We do not accept any returns except due to damage. If you are ever unsatisfied with any of our products, please feel free to call us and we will make every effort to resolve the problem.
Credit CardsWe accept Mastercard and Visa credit cards.
Shipping InformationDomestic [excludes specialty order ie, kits]
$16 or less is $2.00
$16-$99 is $6.00 [Priority Mail Envelope]
$100 or more is FREE
*FABRIC & KITS: will be calculated at actual shipping costs and the amounts will be adjusted to reflect those actual shipping costs at the time of shipping.
International Patterns [patterns only]
$12 or less is $4
$12 - $105 is $13
$105 or more is $40
*FABRIC & KITS: will be calculated at actual shipping costs and the amounts will be adjusted to reflect those actual shipping costs at the time of shipping.
Canada Patterns [patterns only]
$12 or less is $4
$12 - $105 is $11
$105 or more is $25
*FABRIC & KITS: will be calculated at actual shipping costs and the amounts will be adjusted to reflect those actual shipping costs at the time of shipping.
FIG TREE & CO.
joanna@figtreequilts.com
BY PHONE OR FAX
(yes it is the same number)
510.632.5358
By Mail
FIG TREE & CO.
P.O. Box 901
San Leandro, CA 94577
You can shop at figtreequilts.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
What is an APO address or an FPO address?
APO stands for "Army Post Office," and is associated with US Army or Air Force installations.
How do I enter an APO or FPO address?
When you come to the Shipping and billing page, please follow these steps when entering an APO or FPO address:
Enter the recipient's full name and address in the relevant fields.
Enter "APO" or "FPO" in the City field.
If the recipient is stationed in the Americas please select "AA" from the “State/Province” drop-down menu.
If the recipient is stationed in Europe, Canada, Africa, or the Middle East please select "AE" from the State/Province drop-down menu.
If the recipient is stationed in Asia or the Pacific please select "AP" from the State/Province drop-down menu.
Regardless of where the recipient is stationed, select "United States" from the Country drop-down menu.
